A week after Sony took down the Playstation Network (PSN) they’ve finally admitted the service was hacked along with possibly all of your personal information. This information includes personal details such as name, e-mail, etc. Additionally, your credit card information is likely on it’s way to the black market. Attention, sarcasm forthcoming: I’m so glad that Sony took a week to let us know our information was compromised.
For your benefit and for the sake of lowering my blood pressure, here is the e-mail from Sony in it’s entirety:
Add PlayStation_Network@playstation-email.com to your address book
Valued PlayStation(R)Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
- Temporarily turned off PlayStation Network and Qriocity services;
- Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
- Quickly taken steps to enhance security and strengthen our network infrastructure by rebuilding our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
- We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below:
Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790
- You may wish to visit the website of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sony Computer Entertainment and Sony Network Entertainment
“PlayStation” and the “PS” Family logo are registered trademarks and “PS3″ and “PlayStation Network” are trademarks of Sony Computer Entertainment Inc. (C) 2011 Sony Computer Entertainment America LLC.
Sony Computer Entertainment America LLC
919 E. Hillsdale Blvd., Foster City, CA 94404
What do you think of the situation? Leave a comment!Read More
If you enjoyed the original Lost Planet game now is your chance to try out the second iteration via the Playstation 3. Capcom recently released Lost Planet 2 with multiplayer capability so you can get your frag on. Unfortunately, the demo won’t be available publicly until April 22nd but you can get your hands on it early via several different methods including the official Lost Planet community website.
Additionally, Capcom is flexing its financial muscle by offering a challenge. If 1.5 million players download the upcoming demo they’ll donate $25k to charity with $20,000 being donated if it hits 1 million downloads. The charity of choice is Music for Relief which is currently raising money for Haiti… How nice! Although like always it is a move to get good will & gain a little green back.. However, downloading a game seems to be a small price to pay to help out a charity with that agenda.
If you don’t have the energy or time to hunt down an early access code then feel free to take a look at the multiplayer gameplay video:
On April 8th 2010 the Playstation Store will be offering the latest LittleBigPlanet DLC… What is it? The Incredibles! The latest content for the very popular LittleBigPlanet game is The Incredibles Costume Kit based on the Disney/Pixar animated film. The kit includes 9 costumes with all of The Incredibles & there friends Frozone & Edna Mode plus the bad man named Syndrome.
Additionally, The Incredibles level kit will also be available on April 8th to accompany the costume kit. In the kit you will be treated to nearly all of the areas & structures in the movie including Nomisan Island (Syndrome’s stomping ground) & the monorail system. You will also get to place little collectibles & prize bubbles until your heart is content.
Personally, The Incredibles movie wasn’t my cup of tea but if you’re getting bored with LittleBigPlanet it may be a worthwhile purchase.Read More