A week after Sony took down the Playstation Network (PSN) they’ve finally admitted the service was hacked along with possibly all of your personal information. This information includes personal details such as name, e-mail, etc. Additionally, your credit card information is likely on it’s way to the black market. Attention, sarcasm forthcoming: I’m so glad that Sony took a week to let us know our information was compromised.
For your benefit and for the sake of lowering my blood pressure, here is the e-mail from Sony in it’s entirety:
Add PlayStation_Network@playstation-email.com to your address book
Valued PlayStation(R)Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
- Temporarily turned off PlayStation Network and Qriocity services;
- Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
- Quickly taken steps to enhance security and strengthen our network infrastructure by rebuilding our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
For your security, we encourage you to be especially aware of email, telephone and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.
- We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below:
Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790
- You may wish to visit the website of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.
Sony Computer Entertainment and Sony Network Entertainment
“PlayStation” and the “PS” Family logo are registered trademarks and “PS3″ and “PlayStation Network” are trademarks of Sony Computer Entertainment Inc. (C) 2011 Sony Computer Entertainment America LLC.
Sony Computer Entertainment America LLC
919 E. Hillsdale Blvd., Foster City, CA 94404
What do you think of the situation? Leave a comment!Read More
It seems that Sony is out on the warpath against other console makers, and this week they slammed the Nintendo 3DS. Does the new 3DS offer what Nintendo DS gamers will want? Or is Sony right that it won’t find the audience it needs for sales. Before the 3DS is completely unveiled at E3 this year, let’s look at this beef flying around between Sony and Nintendo.
Everyone knows that it’s dog eat dog when it comes to the console gaming business, but it seems that some dogs are hungrier than others lately. Take Sony for example, in the last few weeks it seems that they have really been up in arms against every other console maker out there, offering their opinions and views on everything under the sun that is wrong with anything non-Sony related when it comes to gaming. Now, they have set their collective sights on the newest Nintendo release, the 3DS.
The 3DS will be fully announced at this year’s E3 conference, the mecca of all that is new to gaming and electronics, to show off this latest cool edition to the Nintendo DS lineup. If you haven’t heard about the 3DS yet, this little bad boy will offer gamers the ability to get their game on in complete 3D – without those corny glasses. Currently, there is only one other device out there that uses the same type of technology that the Nintendo 3DS will use (which is a sort of parallax mapping) and that is the Hitachi Wooo H001 cellphone. No, you can’t have one, they’re only out in Japan right now, sorry.
The 3DS sounds pretty cool right? So what is Sony’s big beef with it? They feel that Nintendo isn’t thinking enough about their “demographic standpoint” as to where they are marketing it. The compassionate guys at Sony feel that Nintendo won’t get the sales they need since most of their gamer base is made of younger gamers, in the under 12 age range. So, they feel that these younger gamers won’t care about the 3D effects and that Nintendo is wasting their time with any type of 3D handheld console. But, they don’t hesitate to point out that they are already having a ton of interested in the 3D for the PlayStation 3 market and that they are going to hype their efforts on that front.
Wait, let’s think about that – it sounds like what they are saying is a.) younger gamers don’t care if something looks 3D or not (which means they have never really met some of today’s kids) and b.) that even though Nintendo is wrong for branching out on the 3D front with the 3DS, they are right to move forward with it on the PS3. Wow, that’s a pretty bold statement for Sony, don’t you think?
While I am not a 9-year old gamer, I know several of them and if you mention that their favorite Nintendo DS games could soon be in 3D and they don’t have to keep track of the glasses – their response is “COOL!”. I mean, think about it, you can play your favorite Pokemon games and actually see what the little things would look like if they were real instead of just being a flat monster on the screen. How much cooler will fighting games be? How about racing games? Oh, yeah, I can easily see the potential here.
But, maybe Sony is right. Us older gamers might not have the eyes for 3D gaming, I mean after all, we’re all of 30-ish… our eyesight should be going soon. Hmm, I guess that means I don’t need those great 3D upgrades to my PS3 either do I?Read More
Fanboys Rejoice! The Sony PSP is now the age of a child in 1st grade! It hasn’t been a smooth ride for the device but it has managed to be the only handheld system to give Nintendo’s portable juggernaut a healthy battle.
After 5 years here is the current configuration & stats for the beloved handheld:
- Local (ad hoc) plus an online infrastructure through wi-fi connectivity that offers multiplayer competition via many games in the vast PSP library
- Parental controls including password protected internet browsing, capability to block specific online content & safeguards against malicious sites
- With the latest version of the PSP you can use wallpapers, enable custom themes or create your own
- Lastly & one of the coolest aspects is the ability to stream audio, store & play music & view your photos on the go & watch movies.
Unfortunately, slow load times & a very controversial media type in addition to the adoption of the overly expensive Sony MemoryStick has hampered the success of the Playstation portable. The good news is PSP has stood the test of time. With that said, barring anymore unfortunate failures like the PSP Go I see no reason why Sony’s entry into the portable gaming market can’t continue to keep Nintendo Corporate awake at night.Read More
In a move to help the Playstation Portable ship an additional million units for the year & to push their digital download sales into the portable gaming market Sony released its new media device dubbed the PSP Go. The PSP Go is the first major update of the original PSP with a smaller & lighter design and several changes to its look & feel including the absense of a UMD slot.
However, since its launch the Sony PSP has been under much scrutiny with a poor game lineup & an equally lackluster battery life. Now to add to Sony’s woes the PSP Go appears to be heading for the long list of failures.
This should “Go”…sorry… without saying but the Nintendo DS & the DSi are still trumping the PSP Go with even the Apple iPod Touch taking a piece of the pie.
The PSP Go has other problems as well with a steep $245 price tag compared to the $170 it would cost to get your hands on the existing PSP & isn’t substantially less than the Playstation 3 console at $299.
In a strange disclosure Sony officials have admitted that the PSP Go has been an epic failure when it comes to sales. Why? They believe it is too confusing for most consumers due to the lack of a UMD drive which ultimately resulted in fans of the media staying clear of the new PSP device.
According to Media Create using retail sales the PSP Go the new device has sold a total of 23,455 units in Japan versus an average weekly sales of 70,342 units for the original PSP.
In this writers opinion it seems safe to say the PSP Go is on its way out. What do you think?Read More